FAQ

How long will it take to receive my order?

  • We pack and ship all orders within 24 hours. It will take 2-4 days for USPS to deliver the package. Keep in mind that shipping may take longer if you're international.

Will I receive a tracking number?

  • Yes! You'll receive a tracking number via email as soon as your order is shipped - usually within a few hours of placing your order.

Where is Costa Pura located?

  • We're located in beautiful San Diego and our warehouse is in New Jersey.

Where does Costa Pura donate?

  • We donate to The Surfrider foundation (surfrider.org). They're a non-profit environmental organization dedicated to the protection and enhancement of the world's oceans and beaches through conservation, activism, research and education. Surfrider Foundation is rated an 86% by Charity Navigator.

How much does Costa Pura donate?

  • We donate 10% of net profit directly to the Surfrider Foundation! This money goes to ensuring clean water, healthy ocean and coastlines, and accessible beaches for all to enjoy by finding lasting solutions to the threats our ocean faces.

Can I return or exchange an item?

  • In special cases, we'll accept returns of unused merchandise within 7 days of the delivery date. In most cases, we do not accept returns. If you'd like to return/exchange an item, please contact us.